Mortgage News
Ascot Mortgage Service LLC

Your Best Mortgage Professionals In Dallas
As Published In
D Magazine (Dallas/Fort Worth), July 2013

Your Best Mortgage Professionals In Dallas


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Client Testimonials

February 27, 2009

To whom it may concern:

Recently, I concluded the refinancing of my mortgage for a large apartment complex I own in the Dallas Texas area. Before finding Donna Clements of FCB Mortgage Partners, LLC I spent over a year dealing with one incompetent mortgage service after another. Although the loan officers were very nice, they continuously promised me results but never produced.

I found Donna to be a godsend. Her professionalism and dedication were a refreshing surprise. She was always available either by telephone or by email and always responded to my questions or inquiries quickly. Her attention to detail and follow-up resulted in my loan being completed in just under six weeks, exactly as she had promised. There were no delays, no unexpected demands by the lender, no surprises. Donna explained the process in detail, clearly told me what documents would be needed to process the loan, explained all the fees and the time frame to complete the process. I highly recommend Donna Clements and FCB Mortgage Partners for ALL you mortgage needs.

Please feel free to contact me directly at (916)997-5845 for a first hand recommendation.

Sincerely,

Larry Jennings


Dear Donna,

I just wanted to take a minute to thank you for the wonderful service over the past 10 years. Two houses and one refi later, I would not even bother talking to other mortgage brokers as long as FCB Mortgage Partners is available. Your staff has made the entire process such an easy process and your rates are the best in town. Feel free to give my name to your prospective clients as a referral any time!

Sincerely,

Kyle Allen Ty Equity Group


Donna,

I would like to provide my sincere gratitude for your swift and knowledgeable assistance regarding the financing of my home.

My profession allows me little time to research all aspects of financing, and as I do work for myself, lenders consider me an increased risk. Therefore it was very important to me that I was able to rely on your services to acquire very favorable financing in a short turnaround. It was equally vital knowing all aspects of the process were going to be handled efficiently and my primary activity was to be at the closing table rather than dealing with paperwork.

Your services were crucial to my financing needs.

Respectfully,

Dave Valdez Vice President Intl. Group/Investments Div.


Over the past 18 months we have worked with Donna and her attentive staff at FCB Mortgage Partners through two re-financings and now a mortgage for a new house. She is always readily available with the latest on rates and the appropriate financing instrument for our particular situation. We have been thrilled with the lower payments arranged for us through Donna's large financing network, and have always felt that she is working her best deal in our favor. It's a releif to place this huge burden squarely in Donna's lap and feel confident of the positive outcome.

Thanks Donna!

Gordon & Renee Hornbaker


Dear Donna,

Thank you for the time we spent talking the other day. Being a broker in excellent standing for over two years, you’ve worked well within our system. As you know, we don’t sign up every broker and we work exclusively to ensure the first class service we all require. Please feel free to display this as a reference letter to any prospective customer. Your company’s professionalism has enabled a long-term relationship between us to flourish.

Key areas in your expectations are: Favorable underwriting speed, personalized service, and unique products that fund quickly. As you have utilized our system extensively, you know Bank of America is a good fit for most of your loans; we are glad to be your “lender of choice”. I am looking forward to creating more business, growing together, seeing referrals we all desire come from one satisfied customer after another.

Sincerely,

Kent Fitzgerald Bank of America Mortgage Texas Wholesale


Dear Ms. Clements,

You have asked that I reflect my experience with you, your employees, and FCB Mortgage Partners regarding my recent numerous loans placed by you. For the record, they include my primary residence, my farm, and four investor loans with a partnership in which my son and I have acquired multifamily residences in Austin. Each had identifiable issues which required unusual and creative attention.

My complaints with lenders in the past has always been their reluctance to take on difficult or non-cookie cutter deals, based primarily on their laziness and lack of knowledge. You accepted each task and worked each loan through from inception to closing. The closing was always timely and incident free precisely structured as you had promised. The confidence I have in Ascot stems from your hands on, cradle to grave pursuit of our mutual goal. Accessibility to you and your employees was always easy and my questions never went unanswered. Your rates and fees were frequently much less than the well advertised, lending machines which have little or no personal contact and usually present a much different deal at closing than promised. You shall remain my mortgage company of choice.

Please feel comfortable using my letter for marketing purposes. I welcome any inquires from potential borrowers.

My best wishes for continued success, it’s inevitable.

Investments/Land Henry S. Miller Commercial